Securus Technologies Makes Inmate Communications Safe for Everyone

Being from Generation X, I have witnessed technology evolving rapidly over the past few decades, and there is no exception for communication technology among inmates, which can be dangerous. Securus Technologies, headquartered in Dallas, Texas, is revolutionizing the way that inmates communicate with the outside world, making sure that they use their communication devices for the right reasons. Securus Technologies allows inmates to use computers, tablets, and even their own personal cell phone devices for research, communication, and keeping up with the outside world. In order to make all of this communication safe, inmates are supervised by a Wireless Containment Network, which controls every single aspect of outgoing communication within prisons. Most people don’t understand why unsupervised inmate communication is dangerous to all of us, but an example was demonstrated on an ex-corrections officer named Robert Johnson back in 2010.

For a short time on March 5th, 2010, it was a regular day like any other for Robert Johnson. He got up to go to work as he usually does around 5:30am and shortly after that his life changed forever. His door was kicked in and he was assaulted in his home–shot six times at close range and left to die on his bathroom floor. Although doctors told his wife he wouldn’t live, she refused to give up hope and put her trust in God. Robert Johnson survived that horrible ordeal and is alive to tell us his story today.

Robert Johnson almost lost his life due to inmate contraband in the form of a cell phone. Inmates at the prison he worked at used the cell phone to hire a contract killer (who also happened to be an ex-convict) and paid this killer a sum of $6,000 with a reloadable Greendot card. This near-death experience motivated Robert Johnson to become an advocate for putting an end to communications contraband among inmates. He now works for Securus Technologies.

Securus Technologies has been providing paid calls for inmates in Florida for a long time. The company has built a Wireless Containment Plan that blocks cell phone calls from prisons. The system works as a powerful cell phone network–it attracts outgoing calls and messages, then decides what to do with them. The containment plan allows Securus Technologies to decide exactly what and who inmates have access to, as well as gives them the ability to monitor these communications, making inmate communication with the outside world just that–communication and not a public safety hazard.

The Wireless Containment Plan that is implemented by Securus Technologies not only protects corrections officers, but people like myself also. The general public is at risk from illegal communications from these violent prisoners as well. A nine-month old baby was shot in his mother’s arms because inmates wanted to retaliate on his uncle–a hit that was coordinate through cell phone contraband. Securus Technologies has been working to implement these Wireless Containment Plans in prisons throughout the United States to protect the public and other inmates. Their containment plan has blocked over 1.7 million illegal calls throughout the nation. I sleep better at night knowing that companies like Securus Technologies are working hard to keep my community safe.


Securus Technologies, Focusing on the Future

Securus Technologies, the company that’s known for connecting inmates with their loved ones, is advancing, yet again. The Texas-based company has over 30 years’ experience and has acquired GovPayNet. The acquisition is an effort to build strength by offering even more financial services. The company already owns JPay, the industry leader in money transfers and prepaid services. Together, the companies are expected to make advances in another area of technology, specifically with wireless containment systems.


WCS devices solve a unique problem in correctional facilities. They work to block cellular signals from contraband wireless devices. The caller is notified with an audible message that indicated the call hasn’t been completed. This technology is vitally important; as crimes committed with illegal devices have been a major source of crimes inside and outside of the facilities. There’s even been a case of a former corrections officer being shot six times in his own home, and an infant murdered. The push for the technology has been so strong, some are advocating for making laws requiring the devices in all institutions. Although still in the testing phase, it’s been reported that the devices have been successful at preventing more than a billion attempted communications. JPay has also made tablet devices available to inmates for purchase. They provide entertainment and educational coursework, giving the inmates an advantage when they are ready to re-enter the workforce.


Securus Technologies is also making improvements in its customer service efforts. Over 95 percent of external customers have reported that they’re happy with the service they’ve received. Nearly all calls to the customer service department are resolved immediately. These are impressive numbers for any company. The Better Business Bureau has also given Securus an “A+” rating, along with accreditation. More information regarding the BBB designation can be found at With many new advancements, Securus Technologies is a great company to keep an eye on.


Significant Contributions of Securus Technologies in Preventing Crimes

Securus Technologies is a provider of civil and criminal justice technology solutions for prisons. It is headquartered in Dallas, Texas and was established in 1986. Securus Technologies has regional offices in Carrollton and Allen in Texas and Atlanta, Georgia having a workforce of about 1000 employees.


The company has contracts with 2,600 correctional facilities in the U.S and over 2,200 across the United States and Canada. In 2007, Securus Technologies purchased Syscon Justice Systems, the international brand leader in Offender Management Systems. In 2016, Securus announced that it had invested over $600 million in patents, technologies, and acquisitions within three years.


Securus Technologies introduced a system that controls contraband cell phones. By 2016, the company had been approved in over five Corrections facilities. Securus collaborated with Harris Corporation on cell defender technology in July 2016. Moreover, Securus announced its wireless containment solution which was delivered to prevent contraband cell phones from connecting to mobile networks. Securus mainly focuses on the specialized needs of the corrections and enforcement communities.


Many customers of Securus Technologies recently commented on using technology to curb crimes including inmate-on-inmate crimes. Richard “Rick” Smith, who serves the Chairman and Chief Executive Officer of Securus, stated that once a week on average, the company develops a new product or service to advance prevention of crimes. He added that the comments are from inmates, families, prison and jail officials and friends.


For example, one customer appreciated the assistance from Securus which helped them use information from the phone calls to secure a search warrant on a particular corrupt staff member. Another comment was about calls being monitored containing information regarding inmate alcohol use, drugs and drug selling. Moreover, the prison was able to get information about money being transferred, access to a cellular device and threats which helped them during the investigation. Securus is passionate about assisting prevent crimes and promote safety.


Securus Technologies- Dedicated to Security

Headquartered in Dallas, Texas, Securus Technologies is a company that serves thousands of people across the nation. Securus serves a variety of people including public saftey agents, law enforcement and more than 100,000 inmates across the country. Securus has more than thirty years in the business and employs more than one thousand people across more than twenty five correctional facilities in the U.S. Securus is one of the leaders in security technology. Their dedication is obvious as they have spent hundreds of millions of dollars over the years.


Recently Securus revealed a number of customer comments about using technology to solve and prevent crimes. These comments originate from letters and emails that have come in to the prison and jail officials across the country. Nearly all of these comments were positive in nature. Here is an example of the comments that were left: ” “In addition, the reporting data has enhanced our agency’s proactive measures in monitoring and deterring the incidence of contraband in our facilities.”


Securus is committed to serving and connecting technologies. They show this through the variety of services they offer which include incident management, biometric analysis,inmate self-service, and emergency response. Recently the company introduced a new innovative system to control contraband cell phones. Just two years later they enhanced this system by adding its Wireless Containment Solution. This addition makes sure that contraband cell phones cannot connect to mobile networks.


With years of innovation Securus has been a leader in the security technology space for quite some time. This company is dedicated to providing the best in security for whomever they work with. This dedication should serve as evidence that the company should be around for many more years to come.


How Securus Technologies Has Revolutionized Justice Services

Securus Technologies is a private company and the leading provider of civil and criminal justice to the public to ensure their safety. The Company offers services like investigating, monitoring, and correcting criminals and inmate services. The facility has adopted technology in solving and preventing crimes among the inmates and even help in apprehending offenders. The prison and cell officials have tried to comment on the service through letters and emails throughout the United States.

According to the Chairman and the Chief Executive of the Company Richard A. Smith, the use of phone calls will help build security to the society, the inmates and their relatives. He said their primary objective to ensure that the people are secure and will keep on offering their services. According to the comments, the call monitoring has to be of great help in getting all the information on the use of drugs, alcohol, drug selling of drugs in the cells, suspicious conversation on money, the use of cellular devices in the jails and any threats. All these information will help in getting justice trials in jurisdictions.

The technology has also assisted in obtaining a search warrant, and the security officers can be able to access areas they think are not secure or associated with crimes with ease. The reporting data has also enhanced proactive measures in monitoring and deterring incidents of contraband. The vision has helped assessment and emerging capabilities in making improvements in jail security and public safety. Through the EBS software used in the firm, Securus in conjunction with other enforcement resources is helping in recovering illegal assets, cash, and drugs in an easier and safer way making the company the leading jail phone provider in the business.